Rent Collection Process - Texas

[Thomas Garza]

I finished listening to episode 343 (Using Checklists and Systems to Get More Done in Less Time with Pilot/Investor Steve Rozenberg) earlier this morning, and I am now motivated to improve my business processes. We only own two rental properties and thus far we have put very little focus on the property management aspect of being a landlord, instead generally opting to be reactive instead of proactive. 

Below I have included my first draft of our new rent collection process. I used the upcoming month to model it and I will work on making it more generic in the future. I hope to automate many of these steps in the future, but for now all of this will be completed manually. If you have any feedback on things I should add or remove from this process, please feel free to let me know. I would love any feedback you are willing to provide. 

• September 30, 2019 at 8:00 AM
  • Send a reminder to the tenant that the rent is due tomorrow.
• October 2, 2019 at 8:00 AM
  • If the rent has been paid, send a thank you message and stop this process
    
• October 3, 2019 at 8:00 AM
  • If the rent has been paid, send a thank you message and stop this process
  • If the rent has not been paid, send a reminder to the tenant
• October 4, 2019 at 8:00 AM
  • If the rent has been paid, send a thank you message and stop this process
  • If the rent has not been paid
    • Add a $35 late fee to the rent
    • Send a 3-day notice to vacate
    • Send a reminder to the tenant informing them of their new balance
• October 5, 2019 – October 7, 2019 at 8:00 AM
  • If total due has been paid, send a thank you message and stop this process
  • If the rent has not been paid
    • Add a $10 late fee to the rent
    • Send a reminder to the tenant informing them of their new balance
• October 8, 2019 at 8:00 AM
  • If total due has been paid, send a thank you message and stop this process
  • If the total due has not been paid
    • Add a $10 late fee to the rent
    • File an eviction
    • Add a fee for court costs to the rent
• October 9, 2019 – Eviction Court Hearing, at 8:00 AM
  • If total due has been paid, send a thank you message and stop this process
  • If the total due has not been paid
    • Add a $10 late fee to the rent
    • Send a reminder to the tenant informing them of their new balance