What to do when tenants have security concern at property

[James Li]

Recently, we had a call as the management from the tenants mentioning that they had a security concern in the property.

The property is in a gated community. The tenants reported that burglary and break in used to happen in the community. They experienced two events: one was a person tried to enter the house through the sliding door in the family room at night around 1 am. The other one was the sunglass in the tenant car was stolen when the car was parked at the drive way of the property at night. We had suggested that the tenants could get a security system in the property, like simple safe. Tenants asked if the owner would contribute to the system. We thought that this is beyond the owner’s responsibility.

Any suggestions?