Tenant plants ruined

[Kelli Vickrey]

We had a 40' tree that was uprooting and needed to be removed ASAP. We got a tree trimmer to come and remove it as well as general trimming since the yard was majorly overgrown and overdue for a good tree trimming. Our renters are extremely into plants, and we walked through the backyard with the boyfriend (on the lease as well as the woman) and told him our plants to remove and trim majorly - which he didn't protest to and seemed agreeable that it needed it. 

The job took about 4 days to do and completely haul off limbs. We got a ton of texts from a pissed off tenant saying that we ruined "thousands of dollars worth of plants" that they had planted, and she ran over a tree limb that was left by the contractor (we were on him big time about keeping it clean and demanded that he haul off every last limb - despite the boyfriend offering to pile it up for the city to haul off instead) and her FRONT tire is flat - which we are now responsible for (as well as a rental car for several days because the tire isn't available quickly??)

Initially, we were willing to compensate somewhat just for the inconvenience and the fact that they're in love with plants. Now that she's piling on the extras and seemingly taking advantage - we are considering not compensating for any of it since we did everything that we were supposed to do and are well within our rights to maintain the property. If you spent thousands of dollars at a rental property then you do so at your own risk since it's OUR property - correct? Any advice? I also fail to understand how a front tire can be flat from a TREE LIMB that you BACKED over from the driveway?? and why you need a tow truck and rental care for a flat tire.

side note - she is also claiming she's losing out on wages from having a WEDDING at our backyard because her friend wanted to book with her for event planning due to the beauty of the plants she planted in our backyard...