Charge $99 for service fee for doing nothing!

[Edward Brewington]

I recently had my rental property thoroughly remodeled w/ my property management in charge.They took a month to get a tenant. When they got a new tenant he reported the heater did not work. He had no hot water. The property management sent out company to fix the boiler because the tenant said it did not work. It was simply a  pilot light out and simply needed to be lit. I use to light my boiler by myself when I was kid....easiest thing ever. They did nothing but light the pilot light, nothing had to be replaced. They charged me $99.

My question is.....one......shouldn't the property management had this running before the tenant came in? 

Second, the tenant called this in without checking the boiler or even looking. Am I responsible for this? The boiler was perfectly functional.

Last, $99 for simply coming out. They said they would waive the fee if I had to fix or replace the boiler. 

Thoughts. Am I right to think this is outrageous?