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Updated over 5 years ago,

User Stats

15
Posts
5
Votes
Skyler Walker
  • Rental Property Investor
  • Tulsa, OK
5
Votes |
15
Posts

How do I let applicants down, sincerely and professionally?

Skyler Walker
  • Rental Property Investor
  • Tulsa, OK
Posted

I have just purchased my second investment property and fortunately had a slew of applicants.  I had no issue sending correspondence to those who did not put applications in however I am having writers block when considering those who gave me money for the screening process and genuinely hoped to get good news.

I know this business takes thick skin, I don't have a problem delivering bad news.  This is relatively easy in terms of emotion, my issue is "what" to say.  I am really trying to consider everything that I do as a foundation for the future.  I want to conduct my business as close as possible to what it will be in 5 or 10 years so I put a lot of consideration in details like this one.  

Here is what I have told those who were interested but did not have the chance or chose not to put in an application yet:

"Hello there, we just found a renter for our home. Thank you for your interest and I apologize for any inconvenience!"

Any advice is great, thanks!

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