What would you do about a tennant complaining about mice?

[Account Closed]

Is it the responsibility of the landlord? Should it be left to the tennant to deal with? What might they do if the landlord refuses to deal with it? I'm wondering what others would do in this situation

[Ned J.]

IF the tenant isn't keeping the unit relatively clean and is not taking relatively basic and simple measures to help get rid of the issue....... i.e they are leaving garbage and food sources out...... then you can hire all the exterminators you want and it will only put a dent in the issue. Its not a matter of "confronting" them about the issues...... its about fully assessing the issue and tackling the WHOLE issue, not just part of it and expecting success. Realistic expectations..... the tenant cant be a slob and expect a simple pest control visit to clear the issue

If the tenant is keeping the unit clean and not doing things that attract the mice, then you are in a much better spot and have a better chance of taking care of the issue.

Another factor can be the surrounding units...... you may be clean but if the close neighbors are keeping trash and food around, again..... you can only put a dent in the situation since the real source is out of your control.....realistic expectations........ the tenant expects the issue to be taken care of..... but you have to point out issues that may prevent that from happening.