Zillow Rental Listing

[Caleb Sundell]

I have posted a rental on zillow and have gotten quite a few phone calls through it. I am attempting to use the zillow manager as it seems to answer a lot of the questions I had. 6 have submitted applications but they do not show up in the zillow manager. I talked to all of them to confirm and even attempted it myself and still nothing. Does anybody know if it is in beta testing or something of the like? or is it that backed up? Either way I am renting this out this friday and it puts me in a difficult and frustrating position if I can't even find half of the applicants applications. I have called, left messages, sent emails, inquired through their internal system and I haven't gotten any response.

For context, this is my first deal so I apologize if this is a bad question. I have already interviewed all applicants in person and have a candidate if Zillow doesn't get back to me but if I do that it doesn't seem fair to those who applied through Zillow. In retrospect, I should have made everyone fill out a paper application.

[Taylor Roeling]

@Caleb Sundell I'm sorry you've had trouble with Zillow's online tools. However, most free online software for landlords is very helpful in the end. I wouldn't recommend going back to paper applications because they are more difficult and have more of a liability (SSN). When you use the right online rental application then you will definitely see the perks to it. It isn't fair to those other applicants that Zillow's platform isnt' working - you want the best tenant for you and your property and they might be one of those other options and you want to make sure! Check out the landlord resources tab under tools on Bigger Pockets! Best of luck.