Question about refinancing rental properties

[Dan Simpson]

I have a question about refinancing rental properties... I own 4 rentals which have balloon loans on them. All are about to expire, so I need to refi. 

I prefer to refinance on the secondary market which offers lower interest rates for investment properties and longer terms, but I was told by one lender that they can't refinance on the secondary market because the titles to the properties are held in my LLC, and not my own name. If the properties were in my own name, then they could do a 25 yr loan at around 5% interest rate up to 70-75% LTV

But instead, they are saying that because the properties are titled under my LLC, they can only do an in-house 5 yr balloon loan with a interest rate around 6%, amortized over 25 years.

Does this sound accurate? I find it hard to believe this, since most investors probably title their rentals under an LLC.