Nickel & Dimed to death - Spending Habits

[Wes S.]

Building up a nice portfolio but feel like I'm being nickel and dimed to death!

I take pride in my properties...I want them to look nice, be safe and efficient which translates into good tenants and less headaches. But I feel like every time I turn around, something is needed or a good tenant is complaining about...(you name it - windows, doors, concrete cracked driveway, ect).

I am willing to work with good tenants on getting the place in line and also look longterm at the improvement of the property. On the flip side, I feel like I can't let my cash flow build up a nice cushion and start to get a good ROI.

Its a fine line we have to walk on to not spend much but keep quality tenants so 2 Questions:

1) How does an Investor/Landlord control spending habits? outside of necessary fixes/repairs.

2) How do you deal with an annoying tenant who wants this and that fixed replaced/improved? when to fix or tell tenant to 'beat feet'?