Homeless problem in Apartment complex

[Gary B.]

Hello fellow investors,

I am in process to buy and apartment complex that has homeless people problem. Homeless come in laundry room and sleep and sometime they sleep in common areas.

is this correctable problem and what will be your recommendation? I plant to put a magnetic key lock on laundry room.

Many thanks ! 

[Marcia Maynard]

• Consider CPTED... Crime Prevention Through Environmental Design... look up the principles on the internet and employ them.  
• People (homeless, houseless, or otherwise) won't hang around if their needs aren't being met, including the need to feel welcome and safe. Be clear about your boundaries and enforcement of your rules.
• Signage helps broadcast your boundaries and rules. So use it to deter outsiders and to reassure those who have a legitimate reason to be on the property.
• Secure the laundry room with proper locks, light, and surveillance. Consider leaving a light on at all times... LED bulbs use very little energy. Take handles off of the utility sink for awhile until you get this under control.
• As the new owner of the property, you will want to introduce yourself to the current tenants, get them on your rental agreement as soon as you can, and establish good property rules.  It won't take long for the current tenants to learn your management style is different from the previous owners if you spend some time up front at the property and your presence (or that of your designee) is visible.
• It may be that some of the current tenants are enabling homeless people. They may be turning a blind-eye to what is going on or even providing food and clothing. Set the tenants straight about who is allowed on the property and who is not.
• Look for resources in your community that serve people who are houseless and homeless. Make this information available to those who need it.
• Establish and maintain a good relationship with local law enforcement.
• Be respectfully firm and fair.