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Updated about 6 years ago on . Most recent reply

User Stats

74
Posts
12
Votes
Jorge Roman
12
Votes |
74
Posts

Whats the most ridiculous late night tenant call you've received?

Jorge Roman
Posted

Hey Guys,

So I recently stopped taking all our tenant calls but it made me reminisce on the days I was taking those calls. I think one of the most absurd calls to ever grace my ears was having a tenant call me at 2AM in December that their HVAC unit wasn't working. I assumed they meant the heat was out, but when I asked what was wrong with it, they told me "I set it to 60, but it's only 70 inside...". I just took a really deep breath... hung up... told them I'd call them in the morning. Anything else was going to be a disaster out of my mouth.

Thats all in the past for me now that I outsourced my maintenance but sometimes I feel like I have tenant PTSD when my phone rings in the morning!

Whats the most ridiculous thing you've been asked to do by a tenant?

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