"Bots" is anyone familiar with setting up Bots to assist with ?'s

[Tammie Jones]

I have recently learned about a technical widget called a "bot".  Facebook uses them a lot and looking to find someone that is tech friendly to assist with direction on my website.  This "bot" auto responds to inquiries - currently trying to set up this lead generation tool and build our email list/network.  Anyone have suggestions?

[Nathan Gesner]

I've not used one but I'm seeing them more and more on web sites. My only recommendation is to ensure it's not annoying like the old ones that played a video of someone walking around the screen or playing terrible music and nobody can figure out how to turn it off.