But I just started - Property Management

[Travis Hibbard]

How is it going this poorly already?

Ok so here's the backstory.  I went under contract a month ago and began my search (armed with BP advice) on the questions to ask to find a great manager.  I chose the ppty manager route because i'm a newbie (first duplex) and i'm a dad with two young kids looking to baby step into things.  After meeting with three prospective managers I made my choice based on local experience, a great conversation and an understanding of my critical nature of how I like things done.

Flash forward 3 weeks and I close this week, the manager had been sending every other day updates on progress in getting in to take pictures, review lease details, agree on rents and get the advertising going.  I'm excited to find the posting and then discouraged at what I find.  An incomplete posting with no details of what amenities are provided and the only picture was the street view google image of the property.  All of which show up in their other listings.  I'm a huge believer that great pictures and a clean posting can really elevate the caliber of tenant that will show.  Being the critical person that I am I would have every detail dialed in about the listing but believed that a FT manager would have a much better method for making it happen.

I sent them an email that night listing my concerns around what I saw (or lack thereof) and its been over 24 hours and no response.  Am i being a little too anal since this is my first posting?  Should I have just gone at this on my own and given this property the attention I know I can give? 

I'm going to wait another day before I really panic but what would you do?  Fire them right now?  If its already this poor how much worse can I expect?  

Feeling discouraged