How to handle eviction process? Give breaks or no?

[Joshua D.]

I live in pa so this is a bad month for us with late payment. I usually txt the tenant saying property management said your late and whats your plans on the 2nd. How to handle? Or do you just put a notice to pay or quit on the 4th 5th or 10th and give couple days and not say anything and just slap notice to quit on door. Whats the best way to handle this? We email to but u know not everyone checks emails. We have 20 units and wanna grow to 100 most sfh’s. Also in are lease we dont have to file a notice to quit. Any help would be greatly appreciated on how to handle this?

[Thomas S.]

You want to grow from 20 to 100 units. Then you need to put on your business pants. There is absolutely no room for compassion when dealing with individual tenants. Establish a policy and follow it to the letter in all cases. You are operating a business not a homeless shelter.

A pay or quit notice should always be issued the day after rent is due, normally on the second of the month. Enforce late fees and always proceed immediately to eviction when clock ticks down.

A tenants personal life issues are not your concern, working with tenants problems 9 time in 10 will only cost you more lost income, landlords are not social workers or family, you need to take all emotions out of your business. If tenant situations break your heart you need a property manager to take care of your business. A PM will operate your business as it should be run, all you need to do is manage him.

Landlords need to understand and accept that they are hurting their business and other tenants when they allow personal feelings to interfere with business decisions. They are not cut out for dealing with tennat issues and must step back from daily operations. A successful business is best operated like a machiene.