Charging tenants to move to another apartment

[Heather Kucich]

Hi,

I have a multi unit. Frequently I have tenants request to move into a newly opened apartment. Sometimes it's because the vacant apartment may have a balcony or be a newer updated unit. I am never really sure how I should handle this because if I allow them to move into the vacant unit I now have two units to clean and get ready for the next tenants. Every tenants tells me they will clean their unit before moving into the new one but it is NEVER cleaned enough that a new tenant can just move in.

I have told tenants that I would have to charge them a cleaning fee to switch apts. This never goes over well because I am automatically told they will clean it. How do you typically handle this situation. Any suggestions?