How do you like to communicate with tenants and maintenance?

[Tyler Kaye]

I am curious what the trend is and what works best for those of you who are already a landlord.  For those of you who have been a landlord for some time, what did you wish you had to communicate with tenants specifically for maintenance issues or lines of communication tenants try to open?  For those that haven't been doing this for that long, what do you think is the most efficient means of organizing communications from tenants and how do you transpose maintenance issues to those who are going to be tasked with the repairs?