Rochester NY Property Management Recommendations?

[Jon Maroni]

Hello BP Community, 

My wife and I have been investing in the Rochester NY market for the past four years. We have 4 single family homes there and hope to acquire more in the near future. We purchased the first two when we lived in the area but in 2016 moved to Washington State, so we are landlords from a distance. All four properties are with a single management company that up until recently has been great to work with.

Recently there have been a variety of issues with repairs, certificate of occupancy inspections, and the accounting statements for each property so we are looking to make a change. 

Are there any management companies that you would personally recommend in Rochester NY? 

Also what should we consider as we transition companies? This is somewhat new territory for us and we would like it to go as smoothly as possible.