Property Manager Isn't Showing Property--Say They Are Too Busy

[Michelle Eisenberg]

I have been working with a property management company in St. Louis to get the SFR we just bought rent ready. The process hasn't been perfect, but overall, they've done a good and relatively fast job of getting it ready. It's now listed, which is very exciting, but the property management company has been so busy showing their other properties that they don't have any available showing times for our property. On Friday, I was told that we had 8 inquiries in the past week, but no showings because they didn't have any available times. Now it's Sunday night, and we just missed out on our first weekend showing opportunity because of this. How worried should I be about continuing to work with this property management company?

I realize that no company is perfect, and I wouldn't want to trade one problem for a worse one. Should I be happy that the company gets so much business (which will hopefully carry over to our property) or worried that we're going to miss out on the prime time for renters?

I'd appreciate any advice you have.