Skip to content
×
PRO
Pro Members Get Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
$0
TODAY
$69.00/month when billed monthly.
$32.50/month when billed annually.
7 day free trial. Cancel anytime
Already a Pro Member? Sign in here

Join Over 3 Million Real Estate Investors

Create a free BiggerPockets account to comment, participate, and connect with over 3 million real estate investors.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
The community here is like my own little personal real estate army that I can depend upon to help me through ANY problems I come across.
General Landlording & Rental Properties
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated over 6 years ago,

User Stats

236
Posts
22
Votes
Jimmy S.
  • Investor
  • lehigh valley, PA
22
Votes |
236
Posts

Water Leak and tenant is complaining about mold and moved out

Jimmy S.
  • Investor
  • lehigh valley, PA
Posted

I had a leak several months ago, the window cap blew off and I repaired and fixed it.  

Now I get a called about 1 week ago and there is a massive leak from somewhere. Either from the other window,  or from the tenants ac in the window. Its a old window but no one every complained in the last 10 years. The flooring and sub floor will need to be removed and replaced. They moved out and said the place is unlivable and mold is growing. They reported me to the zoning officer and also filed with there renters insurance claim but it was rejected. I agreed that I will not charge them rent for the time they are not living there. Zoning officer was out and said he did not see any mold and the house was livable just not that room till its fixed.  They also did not cut the grass in like 1 month. I am working with my insurance company too and they said dont fix it until a water expert looks at it next week. My tenants said they feel sick from all the mold and mildew after being exposed to it but moved out right away and let all their items.

Tenants now want to be reimbursed for the rent, damage to there items which is nothing, they said their clothes smell like mold, hotel expenses, and reimbursed for financial burden. They want to move back in when its fixed but not sure if mabay I should just be rid of them now to prevent future problems with them.

What would you do? Fix it and let them move back in or try and get rid of them? Should I be charging them rent again soon as its fixed if their not living there? Should I charge them for the grass cutting since it will need to be cut? 

Loading replies...