Quickbooks Online and Bounced Checks

[Tracie Van]

Hope this is the correct forum to post it.

I've used QB online for a few years now and like it. But just recently I had 4 bounced checks from tenants. (Two tenants, bounced checks twice - ugh) 

I use the method of each tenant gets an invoice created each month, then I accept the payments, create a deposit and record it, and take it to the bank.

After a few days the deposit shows up in QB and it gets matched to my deposit in QB.

But I just have no clue how to account for these bounced checks since the bank has already matched them up with QB. 

I have seen tutorials on how you create a new invoice, and uncheck the original one, but I have no idea how to correct the matched deposits. 

I'm at a loss. Any help appreciated!

[Account Closed]

QuickBooks Pro 2018.   Premier cost more and is for business who deal in inventory.  We do not.  Enterprise is the Big Daddy for really big time companies.  Cost and arm and a leg.  

QuickBooks Pro 2018 Desktop is what you need. 

Nancy Neville