Who should I hire to handle a water leak?

[Neil Hunter]

I got this email from my tenant yesterday. I manage my property remotely. Any advice for handling this type of problem? 

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Yesterday we were cleaning the garage and noticed some discoloration on the ceiling. That area is directly underneath the upstairs guest bedroom and bathroom. We investigated upstairs and found 1 corner in the guest closet, behind some storage boxes that appears to have some amount of water damage (potentially). That corner shared a wall with the guest bathroom and shower.

When we looked into the shower, there was that section of grouting that we sealed over with clear silicon (like I had told you previously). Also, it looked like the rest of the grout that remained had pulled away from the tub over time, leaving a small gap. So we sealed the rest of the grout with clear silicone sealer this morning just to be cautious.

We don’t know how long this has been an issue because we only just noticed the garage ceiling this weekend (we’re not generally in the practice ceiling inspection I guess?). Also the corner in the closet is typically hidden behind boxes, so we never noticed that. We addressed the missing grout previously but the remaining grout looks pretty much the same as it has the entire we’ve been here.

At this point I’m not sure there’s anything else that can be done, but I wanted you to be aware of the issue because of the nature of the problem. If you have any questions, obviously feel free to give me a call.
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