Tenant Had Identity Stolen - Collect Late Fee?

[Art Maydan]

One of my tenants had his identity stolen and has his funds frozen. I don't think he's bluffing because he said he could get the money within a week and has been a good tenant thus far. I sympathize for him, but would you waive the late fee? It's my understanding that if you waive it once, you can't legally enforce it in the future.

On a related note, the tenant is one of four roommates in a coach house splitting the rent evenly. So his portion is $550 of the $2,200. Since tenants are jointly & severally liable, his fee would be based off of the $2,200 and not the $550, correct?

Much Appreciated,

Art