Property management company in the San Francisco Bay Area

[Giuseppe V.]

Hello, I'm looking for an alternative to the current property management company I'm using in Pleasanton, CA. I've been using onerent.co and I've been extremely disappointed by the customer service: they send you automated emails asking questions (e.g., tenant renewal), you answer and never hear a response back. Nobody to be found over the phone. Their "accredited technician" for an AC repair costed me 4x the normal price. I could go on and on. I have to admit that it's cheap: 3.5%, but you get what you pay for.

I'd be happy to consider alternatives, preferably web/app based since I live 400 miles away and ideally I'd like to do everything over web/app/email. I looked at Cozy and it looks great, but they don't do in-person things like showings and move in/out.

Any recommendations?

Thanks in advance!