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Updated over 7 years ago on . Most recent reply

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Angela McCall
  • Enid, OK
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Landlord-initiated ACH; erentpayment.com?

Angela McCall
  • Enid, OK
Posted

Hello,  I"m a new landlord--though I have been a business owner (and employer) for many years, so I "get" a lot of things that you all deal with as landlords.    And I really appreciate this site!!  

Does anyone have landlord-initiated ACH?  I was thinking of offering a "discount" if the tenant chooses to pay this way, and set up the ACH to happen every month on the 1st. Anyone doing this??   If so, what is the service or platform that you use? 

I'm getting ready to get my first property out in the market.  Yesterday I set up with erentpayment.com because I really liked that they offered this option, BUT....then I saw all the issues that clients of erentpayment are going through!  

I like Cozy, but it doesn't seem like this option is available.  (I'm also thinking of just not going through one of these sites, and going it on my own--giving my bank account out---it makes me feel weird, but I've talked to several landlords who operate this way with no issues.)

Thank you in advance!!!!

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1,057
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Kimberly H.
  • Residential Real Estate Broker
  • Chicago Suburbs, IL
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1,057
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Kimberly H.
  • Residential Real Estate Broker
  • Chicago Suburbs, IL
Replied

@Angela McCall I also use erentpayment and am aware of the entire erentpayment issue from early October. They are the only company I am aware of that meets our needs of having one account that can handle multiple LLC checking accounts, ability to auto add late fees, allow you to block payment if you are evicting, allow for every other week rental payments, and many other features.

I cannot say that I can recommend them because although the October situation was not caused by their action but by a situation with their payment processor, and they have switched from using ACH payment processors to a direct bank relationship, their communication about the problem was *horrible*, there are still many landlords trying to get their rent money, and the process to do so is time consuming and requires the tenant to file a form with their bank.  

In our area it can take several months to get an eviction, and getting a payment from a tenant will cause the whole entire process to need to be started all over again. You can't stop a  payment if you have given a tenant your bank info, or use a process that doesn't allow you to block a tenant payment, unless you close the account. May not be an issue for a landlord with one rental, but is when you have more than several rentals.

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