erentpayment - Anyone who HAS received funds SINCE 10/12 date?

[Karla Ross]

I'm trying to see if anyone has received funds into their account (processed, not pending) SINCE the problem dates?  10/12 was supposedly the last date of the problem transactions.  So has anyone had a tenant pay on 10/13 or later and actually had the funds hit their account?

We were fortunate to only have two payments that got held up in the "problem".  Unfortunately, by the time we caught the problem we've got a whole list of tenants who made their Nov payments on 10/30, 10/31, 11/1.  Now we are extremely nervous that these will change from "pending" to actual "processed" transactions with deposits into our account, as promised by erentpayment.....

We have used erentpayment.com for several years, with great ease, success & wonderful customer service.  I want so badly to give them the benefit of the doubt.

[Jason V.]

I would not give erentpayment any benefit of the doubt. The company did everything wrong when the incident occurred. They did not answer phones or emails. I recently sent them another email to make sure they have my information and am waiting for a reply. I am actually surprised people still trust them to handle their rent collection.