Week and a half later tenant wants security deposit back

[Keith T.]

Hello everyone. I don’t know where to start, So I had an appointment for rent. I had a family come and look at the apartment. Decided they want it I did background checks and they were approved Took the apartment off the market a week and a half later. The tenant called me and told me they do not want the apartment anymore I have their security deposit and now they want it back in full? I don’t know what to do. This is my first property investment..