erentpayment.com late deposits?

[David Burns]

Is anyone else experiencing issues with erentpayment.com?  I use them for rent collection and they are currently holding my recent rental payments.  Allegedly there is an issue with their bank and the bank's required reserves.  Its' been seven business days since my tenants made the deposits and erentpayment.com hasn't released those funds to me yet.  Usually it only takes a couple of days to receive the ACH deposit.  I'm not sure what my recourse is for something like this but I certainly need these funds and I have no idea when they'll be released.  Any suggestions?