Changing Property Management Companies

[Paoola Sefair]

Hello fellow landlords,

Looking for your guidance about how to facilitate and minimize any impact during a property management transition.  

- what documents should i ask from the current property manager (beyond: leases, move-in checklist, last tenants move-out checklist, pictures on file, keys, outstanding repairs, prior repair invoices, latest relevant communication from/with tenants)

- have company communicate with tenants about new company details

- have new company reachout to tenants once first communication goes out

- have new company meet with existing tenants

- other than asking for items above, what other steps are recommended?

Thank you in advance for sharing your experience on this topic!

Kind regards,

ps

[Paoola Sefair]

Thank you for all the feedback.   Here is the consolidated list of all the feedback i received in case anyone else can use it:

- move in check lists completed by both property manager & tenant

- move out check lists on file completed by both property manager & tenant

- deposit withheld letters for prior tenants

- keys

- outstanding repairs identified but not done yet (by the time we do the hand over)

- rental certificates (current / historical)

- tenant deposit receipts for deposits currently held (if anything provided to tenant)

- security deposit refunds/letters

- security deduction letters (an itemized list for any deductions)

- pet deposit receipts

- tenant applications (current / historical)

- leases & extension addendums (current / historical)

- warranties that are still valid

- affidavit stating all outstanding bills have been paid

- invoices (current / historical)

- report of current deposits sitting in escrow for tenants

- eviction records

- legal notices posted (3 day notices)

- archive for tenant communications

Kind regards,

ps