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Updated over 7 years ago on . Most recent reply
What would you do about your rent?
I have a dilemma. I set up an account at the end of June with Cozy to allow my tenant to use that without giving me cash or money orders. This didn't work out because I didn't realize that it would take 10 days or more for funds to be deposited into my account. I've given the tenant my bank's routing # and my account #. My lease states rent is due the 1st but is past due after the 4th with a $15 daily fee. My tenant went online to her bank yesterday and I was sent a text notifying of a pending payment. I also got an email from the tenant with a scan of the transaction and a voicemail from her daughter notifying me of the payment(she had mom's phone). After reading the text & email and hearing the voicemail I log into my bank and there is no sign of payment. I looked to day no payment. I replayed the voicemail and it said something to the effect that the payment wouldn't post until 2-3 days later. Would you consider the tenants payment late?
Most Popular Reply

Cozy works fine. Tenants initiate the payment on or before the 1st and I count that as on time. Yeah it takes a few more days for the funds to hit my account, so what? Same difference as receiving a check on the 1st, taking it to the bank on the 2nd, and getting the funds in my account 2 business days later.