Tenant Asking for discount on utilities/rent need help!

[Danial Qureshi]

Hi BP Community,

My tenant/neighbor let me know of an issue related to water seeping from my top floor condo unit into the unit below approximately 1 month ago.

I contacted contractor #1 and I was told that they would be at my property on Thursday, he simply didn't show or even contact me, later found out was not licensed. I called back and he simply didn't pick up whatsoever.

Contacted contractor #2 and this time I was given a quote of $1000 to repair this issue with my bathroom, also found out contractor #2 was not licensed which led me to terminate  I contacted contractor #3 to get a quote as well and this quote came out to $6300 due to the bathroom in my condo not being built to Sandy Springs, GA code. 

I contacted Statefarm to see if they would be willing to cover the cost of these unexpected repairs. They told me that they would be unable to cover the repair costs. I said ok and now I'm continuing to work with Contractor #3 so that I can continue knowing that what work that is being done to the property will be done to code and is done correctly by a licensed contractor. 

Now my question is, my tenant is now demanding that I give her some sort of concession/discount on her rent due to her not being able to use the shower in that condo. There are a total of two showers in the condominium. Those of you who are landlords what actions have you taken which have led to a positive outcome? I don't want to give the discount/concession because I'm bleeding on one side and this would allow me to recoup funds that were sitting in another account for the repairs. I'm a bit confused and feel a bit blindsided by the tenant. If someone would be willing to talk over the phone later today anytime after 4pm EST so that I can talk this through I'd really appreciate it.

-Danial Qureshi