Tenant complaining about issues that aren't there.

[Jonathan Perez]

So my tenant is complaining about a dishwasher not drying and a clothes washer not spinning. My PM says they've sent a technician out for the dishwasher TWICE already and they did not find anything wrong with it...... today I had a technician come out and check the clothes washer who also said that it spun just fine...... My question is how do I handle a tenant that is complaining about things not working when apparently they are working just fine?!