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Updated over 7 years ago on . Most recent reply
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Charged for repair I already paid for
I recently received an owner's statement from my property mgmt co. that had an $83 charge for replacing a toilet sloan valve. First of all... they're supposed to notify me before any repairs are done - they didn't. Secondly, they're supposed to give me the option of using my handymen or theirs - which I never got to make that choice. I recently had a list of repairs completed along with a remodel before the tenant moved in last month. Replacing that sloan valve was on that list. I am out of state and a rep. from the property mgmt co. checked and approved that all of the work had been done. If they'd notified me before, I could have just called my guys back out to do the work they apparently didn't do. Now, I'm stuck with a charge from their handyman for a repair I already paid for and a promise that it won't happen again. Any advice?