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Updated over 7 years ago,
Fridge Broke Down - Tenant Requests Reimbursement for Medications
Hey BP members, I have an interesting situation.
I moved a new tenant into one of my properties 2 months ago. She is a great tenant and have had no problems so far.
Recently, I was informed that the fridge was working sporadically - then had stopped working all together after 3-4 days from initially noticing the fridge was not getting cold. I immediately contacted a repair person and scheduled everything to be looked at the next day. The fridge is still under warranty, and was told the repair will be completed in a week due to a part that needed to be ordered.
My tenant asked if she could be reimbursed for food lost the 3-4 days the fridge was not working well.
I said I would have to make a reimbursement request. I asked her to message me a short itemized list of food lost, and I'll run it by the company for reimbursement.
I just received the itemized list, and she included $100 worth of food (which I am fine with) and an additional $350 for her insulin medication she said that was thrown out because it had to be in the fridge.
Now like I said, I have no problem with food loss. But, the medications?
I've never had an issue like this arise before.
What would stop this tenant or future tenants to say - "Hey, I lost $2 million dollars in medication in your fridge that broke down....give me my money"
Because she is a good tenant, I am considering going ahead and reimbursing the food and the medication. On a condition moving forward, we add an addendum stating that refrigerator will only be used for food storage, and that I the landlord is not responsible for any special medication that requires refrigeration. And that the tenant will provide a mini-fridge for their medication.
I am considering adding an addendum like this to all my leases.
Before I contact the tenant, I would love to hear opinions on this.
Thanks in advance to all who's read and respond to this post.