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Updated about 8 years ago on . Most recent reply
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Tenant's Lock Broke
I just got a message from one of my tenants saying that her doorknob broke and she isn't able to lock the door. She asked that I fix it ASAP.
How would you handle this? I respect the fact that a tenant needs to be able to lock their door, but this seems like one step away from changing a light bulb.
I just had a handyman out there yesterday.
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Send a handyman or go yourself. That's something you need to fix. Not every woman has a screw driver and she can't leave the house to drive to a store to buy a new lock.