Contacting tenants when you have a property management company

[Chris Troutner]

Hi,

I have a SFR rented out since October and I used and am currently using a PM. I was wondering about pros/cons of sending a note to the tenant, basically a "thank you" for renting and a contact number should the PM not provide excellent service. Cons being I don't really want calls from the tenant unless the PM is doing a poor job, but I won't know that if the tenant has no way to contact me. Contact would be to a business number and company name, not my personal info. I want the tenant to be happy in the home so they hopefully renew their lease later in the year.

Thanks,

Chris