Tenant won't pay online, what is good alternative?

[Brian Cooke]

I inherited a tenant in a purchase recently. Previous landlord drove to the property to collect every month. I'd rather not do that, so I suggested paying online. It is an elderly tenant, and she said she "isn't good with that sort of thing." The lease i also inherited specifically says rent is paid in person, so I can't really say she has no choice. I was thinking I could try having her use a deposit only debit card to directly deposit the rent every month at the bank (since she is already going there to get the rent money), but I'd be concerned about her depositing only partial rent. In Ohio I can't evict if I have accepted partial rent. Is regular mail my only option if I don't want to go in person to collect (although technically that is still against the lease, since that is an option where the box is NOT checked)?

[Todd Plambeck]

Mail her a rent statement with a return envelope, either pre-addressed or windowed.  I started doing this before online payments became commonplace and my late payment issues all but disappeared.  It's just another bill that comes in the mail to be paid that way.