Damage to Refrigerator

[Jason Farr]

I had a tenant break both drawers and the door racks in my refrigerator.  The tenant is contesting the charges I took out of the security deposit stating it is normal wear and tear.  

I am wondering if what others think about charging for this type of damage?

[Rod Hanks]

Breaking both drawers and door racks is NOT normal wear and tear. They will always try to pull that one. I had a tenant tell me the door knob holes in the sheetrock behind the doors and kool aid stains in the carpet were normal wear and tear. I told her maybe in her family that's normal, but not anyone else.