Lease is up, No response from tenant

[Amanda Palmer]

Hi all,

First, I am seeking legal guidance on this, but I want to pick your experienced brains for the decision-making process.

I purchased a 4-plex in Cincinnati, all units occupied by month-to-month tenants. All of them have agreed to fill out new applications and re-sign leases under the new management, except one. I have called all numbers associated with her file that was passed to us, left notice on the door, sent certified mail, no response. In the state of Ohio, what is the next step? Technically, her lease ends 12/31/16, and if she does not sign a new lease with us, she's out, right? Please give your guidance on the following:

*How and when you would serve the eviction notice

*Do you pull a generic notice off the internet or pay a legal pro to draft it

*Other ways to contact, have I truly tried everything?

*Other options

Is it obvious I've never had to evict someone? Thank you, all, for your help! This is not something I ever want to do, especially around the holidays.