Landlord Accounting / QuickBooks question

[Mike McGee]

I purchased the QuickBooks training package from LandlordAccouting.com a while back. I've been doing everything as described in thier PDF manual, and I'm using the QuickBooks company template file they provided. They say to record rent I must first create Invoices, then Receive Payments. But this is putting the rent transactions into my checking account registry under the account "1200 Accounts Receivable."  Shouldn't it be registering in the "4100 – Rental Income" account? Nothing is showing up in that account. So when I try to see what my Rental Income for the year is, it shows nothing. That can't be right. Any suggestions?

Also, do I even need to do the create Invoices and Receive Payments steps? Seems like that would only be useful if you want to use QuickBooks as a rent roll (tracking which tenant owes what, etc). If I don't need that, couldn't I just enter the rent deposits into my checking account registry in the "4100 – Rental Income" account with the appropriate Customer:Job and Class for the given property/tenant? 

[I should add that the support forums at LandlordAccouting.com appear to be abandoned, and I got no response from my email to them.]

[Jana Cain]

It sounds like the income account you're using on your invoice might not be set up correctly (as Nancy mentioned). You should double check that the account on the invoice (I'm guessing you're calling it "Rental Income") is actually linked to an income account on your chart of accounts. You should be able to check this in the "Lists" menu.