Help With Maintenance Protocol

[Sean Autry]

Hi BP Community- I'm dealing with my first maintenance call on my first rental and I have two questions: 1). When sending a service person out to your rental (plumber, electrician, etc), I know I have an ethical (and perhaps even legal) responsibility for my tenants safety, assuming this person will be in the unit alone with my tenant. My question is- how are other landlords handling that? What can I be doing to ensure tenant safety in these situations? 2). Let's say I have a plumbing issue that crosses a day or two, leaving my tenants without access to water (toilet, shower, etc). Are other landlords out there offering their tenants any type of compensation (of any type) for the inconvenience? Is there any legal obligation there? (I know that's more a question for an attorney- but just tossing it out the community to get perspectives). Thanks!