Landlord problems, no heat or hot water for two days or more.

[Amanda Sinclair]

Has anyone had experience with having no heat or hot water in a building?

We have a natural gas system and the pump broke yesterday. We had the guy come service it but the part won't be in till tomorrow. We live in Maine and it's getting pretty cold out. We brought our tenants some space heaters, but we have no idea what to do about the hot water.

Other than discounting their rent this month, is there anything else we can do?