Tenant pays late every month

[Brad Fletcher]

Hi Everyone, I'm new to the forum.  I have a tenant that has been with me since mid June.  They have not paid on time any month since they moved in.  They typically pay around the 12th to 16th although the rent is due on the 1st.  I charge a late fee of $25 on the 5th and 5 per day after that.  Any suggestions to get them to pay on time?  They pay the late fee every month which I don't personally understand.  I would hate to pay an extra 50 to 70 a month if it were me.