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Updated about 8 years ago,
Incentive to tenants for reporting needed repair?
Has anyone ever offered a very small incentive to tenants so that they actually report necessary repairs to management company before the small repair becomes a real problem? (ie. leaking toilet, leaking rook, electrical issue, etc.)
Here's the dilemma: if you make the incentive too large, the renters may vandalize the property to get the reward. However, if it could be implemented, property repairs would be reported accurately and in a timely manner.
In terms of a reward, my thought was to keep it close to the $10-$20 range. Perhaps a gift card, dessert, or something simple.
What are your thoughts? Has anyone tried this before? How did it work?