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Updated over 8 years ago on . Most recent reply
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Incentive to tenants for reporting needed repair?
Has anyone ever offered a very small incentive to tenants so that they actually report necessary repairs to management company before the small repair becomes a real problem? (ie. leaking toilet, leaking rook, electrical issue, etc.)
Here's the dilemma: if you make the incentive too large, the renters may vandalize the property to get the reward. However, if it could be implemented, property repairs would be reported accurately and in a timely manner.
In terms of a reward, my thought was to keep it close to the $10-$20 range. Perhaps a gift card, dessert, or something simple.
What are your thoughts? Has anyone tried this before? How did it work?
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@Kase Knochenhauer I don't find this to be a an area to incentivise. Now if the tenants were't paying on time that's a different situation. The role of your property manager is to get into the rentals often to check on repairs the property may need. Additionally, You can amend the lease agreement to incorporate "late or unreported repairs will be billed back to tenant if it is determined that the damage was caused by late reporting of tenant." There's your incentive right there LOL! Good Luck!