What if you're not handy???

[Michael Healy]

So, something has always bugged me a little bit reading these forums and blog posts. If someone is self managing a few MFH, why does everyone seem to feel they have to run over at 3am to deal with a clogged toilet? What if you're just not handy and/or don't particularly care to be on call in that way? Aren't there emergency plumbers or handymen who can be hired for quick urgent jobs? Tell me about your solutions that are midway between full on property management and being chief cook and bottle washer for your tenants every whim? Also, is there a point where it's up to the tenants to solve their own problems and how do you draw that line--eg if there's noise or loud music in the neighborhood or other quality of life issues that don't apply to the physical integrity and function of the property. When do you say, "I'm sorry you're going through that; let me know how it works out of if you need additional ideas." or "let me put you in touch with a good handyman." I feel like the choice between full PM and self management is painted in drastic black and white terms. Surely there's a middle ground? Tell me your stories!