Tenant not responding

[Raul Pedrozo]

Cleveland, Ohio rental.  I have a tenant that is late on May rent, it was due on the 1st.  Since Friday the 13th I have e-mailed them each day and sent 4 or 5 texts.  When I called them this morning message said "person you are calling cannot accept calls at this time, sorry for any inconvenience".

I live an hour away from rental.  Before I head there should I try anything else?  I do have contact information for a parent, should I call them?

Until now they have been good tenants, I really, just want to talk to them to see what is going on. Should I send them a registered letter (3 day notice to pay)?

I appreciate everyone's time.