New Tenant Welcome Present

[Dan Leyden]

Hi All,

Wondering if anyone has left a welcome present for new tenants moving in? If so what? 

Dan

[Joe Splitrock]

I would have said I never give gifts, but realized I do leave toilet paper, paper towels, hand soap, plunger and sometimes other small starting supplies. There is nothing more frustrating on moving day than not having toilet paper! The items add up to maybe $5. I just view it as a little touch to show you thought of them when they moved in.

@Thomas S. there is nothing wrong with wanting to start off the relationship on good terms. Some landlords completely miss the point. This is a business and tenants are your CUSTOMER. Like any business, the better you treat your customers, the better they will respond to you and be more likely to stay long term. They will also refer friends. The gift is just one small token of appreciation. After that good customer service involves responding quickly to problems, performing needed maintenance and updates on the property. The idea that a landlord has no effect on whether a tenant will be good or bad is just false. I have rented to many tenants who left their last house due to a bad landlord and they thank me regularly for not being like that.