Reliable & Reasonable Property Management

[Ivory Hayes]

My annual contract with my current property management company in Saint Louis, MO is up and I'm not too influenced by the idea of renewing. I can't seem to keep a consistent flow of communication going with them. For example, we're right in the middle of getting one of the properties rent ready with plumbing updates, securing the basement, etc, etc and I haven't been able to get in contact with them for 5 days now. I've called and left messages, emailed, texted and still no reply. At this point I believe I need to move in a different direction. Can anyone recommend or suggest a reputable, reliable and price reasonable property management company in the Saint Louis, MO area?

[Steve Rozenberg]

I would suggest going to NARPM and finding a PM that is a tied with them. Also some good questions to ask potential PM's are

• What are your average days on market for vacant homes?
• What is your average rent amount for all properties managed?
• What is your average work order cost for the owner?
• What is your average make ready cost for the owner?
• Are all my invoices uploaded to my owner portal?
• How do you advertise your vacant units?
• Do I receive video of my pre and post make ready?
• Do you have a setup fee?
• Do you upcharge on maintenance?
• When do you make owner payments? How often?
• Are you a Certified Property Manager?
• Are you a member of NARPM?
• What is your Guarantee?