I would be more sympathetic if......

[John Van Uytven]

What a long day. I'm drained.

Today we filed on the tenants who didn't pay rent on the first.

To spare longer details, I will keep this short.

As I was making calls, to delinquent tenants, trying to see if they could pay before we file. One person in particular was very rude and abrasive, but said they might be able to pay. Kind of par for the course.

Then another unpleasant tenant stating that she wasn't going to pay, even though she could.

As I looked back on the conversations later I realized. 

I would be more sympathetic to the tenants if they would do what they say. In that I mean I would be more sympathetic to the tenants if they said, "I will pay next Wednesday" Then next Wednesday, they paid.  Or as the Second case she said wasn't going to pay, and she didn't.

Both people were rude, but at least one was honest with their intentions. 

And that would make me more sympathetic.

What would make you more sympathetic towards your tenants, contractors, or people in general?