When filing an insurance claim, do you use a private adjuster?

[Jeremiah H.]

I didn't know this job existed until this week when someone told me that was there job. Low and behold I have a water leak in a rental today and need an insurance claim. The whole idea of using an independent adjuster rather than the insurance company's adjuster makes sense but I've never gone through this process with one. Anyone have any experience with them good or bad?