What should a property manager take care of before calling?

[Nathan J.]

I recently rented my first property. I got a call tonight from my property manager stating 3 things:
a) There was no heat coming from the radiator in one of the upstairs bedrooms
b) the water in the kitchen was dripping slowly
c) A couple of the electrical outlets were not working

I would have expected that the PM would have had someone bleed the radiators to solve a) since that was obvious, and have one of their staff check out b) and c). I would have expected them to do this before calling me. Instead they called me and I told them to have someone bleed the radiator, and then I arranged for an electrician to come out and a plumber also. Shouldn't the property manager take care of all that without calling me?

What do more experienced folk think here?

Oh - and they charge me 10% of collected rents, plus one month to place tenants

I appreciate folks perspective here. Thanks in advance